North Bay Hydro

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Ontario government announces changes to OESP (Ontario Electricity Support Program)

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The Ontario government is investing an additional $50 million in the Ontario Electricity Support Program (OESP), and is increasing the income eligibility thresholds for the program by up to 35 per cent in order to provide thousands of additional low-income families access to the program’s on-bill credits and help make electricity more affordable. The updated OESP income thresholds will come into effect on March 1, 2024.

Find details and changes here: https://news.ontario.ca/en/backgrounder/1003662/ontario-increasing-income-eligibility-thresholds-for-ontario-electricity-support-program

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