North Bay Hydro

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    Switch to e-Billing Today!

    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

    Download Application

    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Electrical Safety Awareness Campaign

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Please note: North Bay Hydro will be conducting a survey on Electrical Safety Awareness in our service region during January and February. You may receive a telephone call from a third-party company, Utility Pulse, who are conducting the questionnaire on our behalf and we would like you to consider participating!

If you have any questions regarding the survey, please contact: Neil Russell
Customer Solutions Advisor
North Bay Hydro
7054748100 ext 302

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