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    Switch to e-Billing Today!

    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

    Click Here


    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

    Download Application


    Residential Customer Rights and Responsibilities: Disconnections

    Click Here


    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

    Click Here


GREEN BUTTON

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North Bay Hydro is Green Button® Ready! Make educated decisions about your energy management using your available electricity usage data. Through Green Button ® Download My Data (DMD), you can download your historical and present energy usage – Giving you control over your energy blueprint.

What is Green Button®?

Green Button® is a data standard that gives energy customers more choice in accessing their electricity and natural gas data.  With a simple and secure process, customers can securely download or connect (share) their energy usage data in an industry-standard format with registered third parties.

With Green Button®, Ontario energy customers can easily access information on how they consume energy at home or business.

Electricity and natural gas customers can download their natural gas and hourly electricity usage data from their utility in a standardized digital format. Customers can also authorize this data’s secure automatic transfer to Green Button® applications of their choice.

Green Button® applications can:

  • Provide you with information on your energy usage
  • Give you advice on using less energy to help lower your bills, such as customized energy efficiency retrofit options or switching electricity price plans to get long-lasting savings.

To sign up for Green Button® call our customer service team at 705-474-8100.

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