North Bay Hydro

  • Left Homepage Side Bar

    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

    Click Here

    2025 IRM Application

    Download Application

    Residential Customer Rights and Responsibilities: Disconnections

    Click Here

    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

    Click Here

NORTH BAY HYDRO’S REGULATORY SCORECARD

Posted on

NORTH BAY HYDRO’S REGULATORY SCORECARD

The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period (2019-2023). Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.
Utility scorecards show data for 20 specific measures within the following four key areas of performance:

  • Customer focus
  • Operational effectiveness
  • Public policy and responsiveness
  • Financial performance

Below you will find North Bay Hydro’s scorecard and a link to the Ontario Energy Board’s website to assist in understanding and navigating the Regulatory Scorecard.

Scorecard – North Bay Hydro Distribution Limited
Scorecard Performance Measure Descriptions
FAQ Scorecard for Electricity Distributors

« Back to News