NORTH BAY HYDRO’S REGULATORY SCORECARD
NORTH BAY HYDRO’S REGULATORY SCORECARD
The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period (2019-2023). Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.
Utility scorecards show data for 20 specific measures within the following four key areas of performance:
- Customer focus
- Operational effectiveness
- Public policy and responsiveness
- Financial performance
Below you will find North Bay Hydro’s scorecard and a link to the Ontario Energy Board’s website to assist in understanding and navigating the Regulatory Scorecard.
Scorecard – North Bay Hydro Distribution Limited
Scorecard Performance Measure Descriptions
FAQ Scorecard for Electricity Distributors
Accessibility