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    Switch to e-Billing Today!

    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

    Download Application


    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Ontario’s Electricity Customers Now Have Online Platform to Have Their Opinions Heard

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The Electricity Distributors Association new Your Voice Has Power program (www.YourVoiceHasPower.com) will engage interested Ontario electricity customers in an on-going discussion on such issues as pricing, distributed energy, and the cost of electricity. Results will help inform electricity decision makers in the province.

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