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    Switch to e-Billing Today!

    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage on Highway 63, Northshore Road, Peninsula Road and part of Anita Avenue Area (43) – Restored

Posted on April 4th, 2024 at 12:18 am

This outage has been restored.

Outage on Highway 63, Northshore Road, Peninsula Road and part of Anita Avenue Area (43) – Updated

Posted on April 4th, 2024 at 12:18 am

General Outage

Customers Affected: 765
Crew Status: Restored
Cause: Tree on line
Outage Start: 22:14
Restoration Time: 00:12
Notes: There is an outage in the Highway 63, Northshore Road, Peninsula Road and part of Anita Avenue Area due to loss of power to the municipal substation.  Hydro One and North Bay Hydro crews have been dispatched to investigate.  Restored around 12:12am.

Outage on MacGruthers Road (44) – New

Posted on April 3rd, 2024 at 11:12 pm

General Outage

Customers Affected: 10
Crew Status: Investigating
Cause: Unknown
Outage Start: 20:34
Restoration Time: tbd
Notes: There is an outage on MacGruthers Road due to an unknown cause.  Crews are currently investigating.

Outage on Widdifield Station Rd, Chadbourne Dr., 4-Mile Lake Rd and Kennedy Rd. Area (42) – Restored

Posted on April 3rd, 2024 at 11:09 pm

This outage has been restored.

Outage on Widdifield Station Rd, Chadbourne Dr., 4-Mile Lake Rd and Kennedy Rd. Area (42) – Updated

Posted on April 3rd, 2024 at 11:09 pm

General Outage

Customers Affected: 180
Crew Status: Restoring
Cause: Tree on line
Outage Start: 20:34
Restoration Time: 24:00
Notes: The tree has been removed and all areas have been restored except for MacGruthers Road.

Outage on Widdifield Station Rd, Chadbourne Dr., 4-Mile Lake Rd and Kennedy Rd. Area (42) – Updated

Posted on April 3rd, 2024 at 10:48 pm

General Outage

Customers Affected: 180
Crew Status: Restoring
Cause: Tree on line
Outage Start: 20:34
Restoration Time: 24:00
Notes: There is an outage in the Widdifield Station Rd, Chadbourne Dr., 4-Mile Lake Rd, and Kennedy Area due to a tree on a line.  Crews are currently restoring.  Restoration time approximately 12:00am.

Outage on Highway 63, Northshore Road, Peninsula Road and part of Anita Avenue Area (43) – Updated

Posted on April 3rd, 2024 at 10:47 pm

General Outage

Customers Affected: 765
Crew Status: Dispatched
Cause: Unknown
Outage Start: 22:14
Restoration Time: tbd
Notes: There is an outage in the Highway 63, Northshore Road, Peninsula Road and part of Anita Avenue Area due to loss of power to the municipal substation.  Hydro One and North Bay Hydro crews have been dispatched to investigate.

Outage on Highway 63, Northshore Road, Peninsula Road and part of Anita Avenue Area (43) – New

Posted on April 3rd, 2024 at 10:43 pm

General Outage

Customers Affected: 765
Crew Status: Dispatched
Cause: Unknown
Outage Start: 22:14
Restoration Time: tbd
Notes: There is an outage in the Highway 63, Northshore Road, Peninsula Road and part of Anita Avenue Area due to loss of power to the municipal substation.  Hydro One and North Bay Hydro crews have been dispatched to investigate.

Outage on Widdifield Station Rd, Chadbourne Dr., 4-Mile Lake Rd and Kennedy Rd. Area (42) – Updated

Posted on April 3rd, 2024 at 9:53 pm

General Outage

Customers Affected: 180
Crew Status: Restoring
Cause: Tree on line
Outage Start: 20:34
Restoration Time: 24:00
Notes: There is an outage in the Widdifield Station Rd, Chadbourne Dr., 4-Mile Lake Rd, and Kennedy Area due to a tree on a line.  Crews are currently restoring.  Restoration time approximately 12:00am.

Outage on Widdifield Station Rd, Chadbourne Dr., 4-Mile Lake Rd and Kennedy Rd. Area (42) – New

Posted on April 3rd, 2024 at 9:53 pm

General Outage

Customers Affected: 180
Crew Status: Restoring
Cause: Tree on line
Outage Start: 20:34
Restoration Time: 24:00
Notes: There is an outage in the Widdifield Station Rd, Chadbourne Dr., 4-Mile Lake Rd, and Kennedy Area due to a tree on a line.  Crews are currently restoring.  Restoration time approximately 12:00am.
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