North Bay Hydro

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    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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PLANNED OUTAGE – NOVEMBER 22, 2023 (33) – Updated

Posted on November 16th, 2023 at 3:57 pm

Planned Outage

Customers Affected: 110
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER 23, 2023 (33) – Updated

Posted on November 15th, 2023 at 4:06 pm

Planned Outage

Customers Affected: 110
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER 23, 2023 (33) – Updated

Posted on November 15th, 2023 at 4:03 pm

Planned Outage

Customers Affected: 110
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER 1, 2023 (33) – Updated

Posted on October 28th, 2023 at 1:32 pm

Planned Outage

Customers Affected: 110
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned Outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER !, 2023 (33) – Updated

Posted on October 28th, 2023 at 1:27 pm

Planned Outage

Customers Affected: 110
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned Outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER !, 2023 (33) – Updated

Posted on October 27th, 2023 at 3:16 pm

Planned Outage

Customers Affected: 150
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned Outage for infrastructure upgrades.

PLANNED OUTAGE – NOVEMBER !, 2023 (33) – New

Posted on October 27th, 2023 at 3:14 pm

Planned Outage

Customers Affected: 150
Crew Status: N/A
Cause: N/A
Outage Start: 9:00 am
Restoration Time: 12:00 pm
Notes: Planned Outage for infrastructure upgrades.

Outage – Areas Surrounding Hwy 11N, Cartier St & Champlain S (32) – Restored

Posted on October 27th, 2023 at 2:06 pm

This outage has been restored.

October 1, 2023 Planned outage (31) – Restored

Posted on October 27th, 2023 at 2:06 pm

This outage has been restored.

Outage – Areas Surrounding Hwy 11N, Cartier St & Champlain S (32) – Updated

Posted on October 24th, 2023 at 8:35 am

General Outage

Customers Affected: 550
Crew Status: Investigating Cause
Cause: Unknown
Outage Start: 8:00
Restoration Time: 11:00
Notes: North Bay Hydro is aware of an outage affecting approximately 600 customers in the areas surrounding Hwy 11N, Cartier St & Champlain St. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 11:00 am.
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