North Bay Hydro

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    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Four Mile Lake Road and Hillside Lake Road (17) – Restored

Posted on July 6th, 2023 at 9:27 pm

This outage has been restored.

Four Mile Lake Road and Hillside Lake Road (17) – Updated

Posted on July 6th, 2023 at 9:27 pm

General Outage

Customers Affected: 100
Crew Status: Restoring
Cause: Branch on line
Outage Start: 16:42
Restoration Time: 21:20
Notes: Power was restored in all areas at 9:20pm.

Four Mile Lake Road and Hillside Lake Road (17) – Updated

Posted on July 6th, 2023 at 7:45 pm

General Outage

Customers Affected: 100
Crew Status: Restoring
Cause: Branch on line
Outage Start: 16:42
Restoration Time: 22:00
Notes: Outage restoration in the Four Mile Lake Road area is still underway.  Restoration involves more than initially determined.  Restoration time is 22:00

Northshore Rd – Planned Outage (16) – Restored

Posted on July 6th, 2023 at 7:42 pm

This outage has been restored.

Four Mile Lake Road and Hillside Lake Road (17) – New

Posted on July 6th, 2023 at 6:47 pm

General Outage

Customers Affected: 100
Crew Status: Restoring
Cause: Branch on line
Outage Start: 16:42
Restoration Time: 19:30
Notes: A branch fell on a line causing an outage in the Four Mile Lake Road and Hillside Lake Road area.  Crews are currently removing the branch and power will be restored around 7:30pm.

Wallace Rd, Johnston Rd, Connaught Ave, Trout Lake Rd Area (14) – Restored

Posted on April 15th, 2023 at 4:43 pm

This outage has been restored.

Wallace Rd, Johnston Rd, Connaught Ave, Trout Lake Rd Area (15) – Restored

Posted on April 15th, 2023 at 4:43 pm

This outage has been restored.

Northshore Rd – Planned Outage (12) – Restored

Posted on April 15th, 2023 at 4:09 pm

This outage has been restored.

Northshore Rd – Planned Outage (13) – Restored

Posted on April 15th, 2023 at 4:09 pm

This outage has been restored.

test (11) – Restored

Posted on March 31st, 2023 at 2:44 pm

This outage has been restored.

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