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    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Wallace Rd, Johnston Rd, Connaught Ave, Trout Lake Rd Area (15) – Restored

Posted on April 15th, 2023 at 4:43 pm

This outage has been restored.

Northshore Rd – Planned Outage (12) – Restored

Posted on April 15th, 2023 at 4:09 pm

This outage has been restored.

Northshore Rd – Planned Outage (13) – Restored

Posted on April 15th, 2023 at 4:09 pm

This outage has been restored.

test (11) – Restored

Posted on March 31st, 2023 at 2:44 pm

This outage has been restored.

test (11) – New

Posted on March 31st, 2023 at 2:44 pm

Planned Outage

Customers Affected: 0
Crew Status: 0
Cause: 0
Outage Start: 0
Restoration Time: 0
Notes: test

Outage – Cedar Heights Rd, Golf Club Rd, Kenwood Hills Dr Areas (8) – Restored

Posted on December 5th, 2022 at 2:05 am

This outage has been restored.

Outage – Cedar Heights Rd, Golf Club Rd, Kenwood Hills Dr Areas (8) – Updated

Posted on December 5th, 2022 at 2:05 am

General Outage

Customers Affected: 600
Crew Status: Repairs Complete
Cause: Tree Contact
Outage Start: 23:35
Restoration Time: 01:45
Notes: Update: Power has been restored to the affected areas. The cause of the outage was due to a tree contact. If your power is still out, please contact North Bay Hydro.

Outage – Cedar Heights Rd, Golf Club Rd, Kenwood Hills Dr Areas (8) – New

Posted on December 5th, 2022 at 12:50 am

General Outage

Customers Affected: 600
Crew Status: Investigation
Cause: Currently Unknown
Outage Start: 23:35
Restoration Time: 04:00
Notes: North Bay Hydro is aware of an outage affecting approximately 600 customers in the areas surrounding Cedar Heights Rd East, Airport Rd, Golf Club Rd & Kenwood Hills Dr. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 4:00am.

Outage – Peninsula Rd Area (7) – Restored

Posted on December 1st, 2022 at 10:04 am

This outage has been restored.

Outage – Peninsula Rd Area (7) – Updated

Posted on December 1st, 2022 at 10:04 am

General Outage

Customers Affected: 200
Crew Status: Repairs in Progress
Cause: Tree Contact
Outage Start: 08:30
Restoration Time: 09:45
Notes: North Bay Hydro has restored power to the remaining affected customers. If your power is still out, please contact North Bay Hydro.
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