• Left Homepage Side Bar

    Switch to e-Billing Today!

    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

    Click Here


    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

    Click Here


    2025 IRM Application

    Download Application


    Residential Customer Rights and Responsibilities: Disconnections

    Click Here


    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

    Click Here


Test (2) – New

Posted on October 27th, 2022 at 10:13 am

Planned Outage

Customers Affected: 1
Crew Status: Test
Cause: Test
Outage Start: 1
Restoration Time: 2
Notes: test

test (1) – Restored

Posted on October 27th, 2022 at 10:05 am

This outage has been restored.

test (0) – New

Posted on October 27th, 2022 at 10:01 am

Planned Outage

Customers Affected: t
Crew Status: t
Cause: t
Outage Start: t
Restoration Time: t
Notes: t

test (0) – New

Posted on October 27th, 2022 at 9:56 am

Planned Outage

Customers Affected: y
Crew Status: y
Cause: y
Outage Start: y
Restoration Time: y
Notes: y

Emergency Outage on Marsh Dr (1) – Restored

Posted on February 2nd, 2022 at 2:24 pm

This outage has been restored.

Emergency Outage on Marsh Dr (1) – New

Posted on February 2nd, 2022 at 12:34 pm

Planned Outage

Customers Affected: 15
Crew Status: Repairs in Progress
Cause: Broken Pole
Outage Start: 13:00
Restoration Time: 13:30
Notes: North Bay Hydro must perform an emergency outage affecting all customers on Marsh Dr. to safely complete work involving the replacement of a broken pole. The outage will begin at 1:00 pm and will be approximately 30 minutes in duration.

Sub Transmission Outage – West Side of North Bay (13) – Restored

Posted on January 28th, 2022 at 5:59 am

This outage has been restored.

Sub Transmission Outage – West Side of North Bay (13) – Updated

Posted on January 28th, 2022 at 5:53 am

General Outage

Customers Affected: 4000
Crew Status: Affect Area Isolated
Cause: Cable Termination
Outage Start: 3:00
Restoration Time: 5:45
Notes: Update: North Bay Hydro has restored power to the affected areas. The cause of the outage was due to a faulted underground cable termination. If your power is still out, please contact North Bay Hydro.

Sub Transmission Outage – West Side of North Bay (13) – New

Posted on January 28th, 2022 at 4:14 am

General Outage

Customers Affected: 4000
Crew Status: Investigating
Cause: Unknown
Outage Start: 3:00
Restoration Time: 7:00
Notes: North Bay Hydro is aware of a large outage affecting approximately 4000 customers on the west side of the city. Crews are currently investigating the cause.

Outage – Four Mile Lake Rd, Chadbourne Dr, Widdifield Stn Rd (11) – Restored

Posted on January 11th, 2022 at 11:51 am

This outage has been restored.

«       1    2    3    4    5    6    7    8    9    10    11    12    13    14    15    16    17    18    19    20    21    22    23    24    25    26    27    28    29    30    31    32    33    34    35    36    37    38    39    40    41    42    43    44    45    46    47    48    49    50    51    52    53    54    55    56    57    58       »