• Left Homepage Side Bar

    Switch to e-Billing Today!

    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

    Click Here


    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

    Click Here


    2025 IRM Application

    Download Application


    Residential Customer Rights and Responsibilities: Disconnections

    Click Here


    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

    Click Here


McNamara St & Belleview Cres (1) – Restored

Posted on October 7th, 2021 at 9:01 am

This outage has been restored.

McNamara St & Belleview Cres (1) – Updated

Posted on October 7th, 2021 at 9:01 am

General Outage

Customers Affected: 100
Crew Status: Repairs Complete
Cause: Defective Switch
Outage Start: 8:30
Restoration Time: 8:55
Notes: Update: Power has been restored to the McNamara St & Belleview Cres area. If your power is still out, please contact North Bay Hydro.

McNamara St & Belleview Cres (1) – New

Posted on October 7th, 2021 at 8:55 am

General Outage

Customers Affected: 100
Crew Status: Repairs in Progress
Cause: Defective Switch
Outage Start: 8:30
Restoration Time: 9:15
Notes: North Bay Hydro is aware of an outage affecting approximately 100 customers in the area surrounding McNamara St & Belleview Cres. The cause of the outage was due to a defective line switch, repairs are in progress. Estimated restoration time is 9:15 am.

West Ferris Outage (22) – Restored

Posted on September 28th, 2021 at 10:57 am

This outage has been restored.

West Ferris Outage (22) – Updated

Posted on September 28th, 2021 at 10:57 am

General Outage

Customers Affected: 690
Crew Status: On-site
Cause: Broken Pole
Outage Start: 10:14
Restoration Time: 10:50
Notes: Power was restored at 10:50am.

West Ferris Outage (22) – New

Posted on September 28th, 2021 at 10:39 am

General Outage

Customers Affected: 690
Crew Status: On-site
Cause: Investigating
Outage Start: 10:14
Restoration Time: 14:00
Notes: There is a power outage in the West Ferris area on Campbell Ave, Charles St., Whitney Ave, Nelson St, MacDonald Ave and Ethel St.  Crews are currently investigating.  Restoration time estimated at 2:00pm until further information becomes available.

Commerce Cres – Scheduled Outage (21) – Restored

Posted on September 8th, 2021 at 9:46 am

This outage has been restored.

Commerce Cres – Scheduled Outage (21) – New

Posted on September 2nd, 2021 at 3:12 pm

Planned Outage

Customers Affected: 10
Crew Status: Scheduled
Cause: Scheduled Line Work
Outage Start: September 7, 2021 @ 18:00
Restoration Time: September 7, 2021 @ 20:00
Notes: North Bay Hydro must perform an outage on Commerce Cres to safely remove high voltage conductors and equipment. The outage is scheduled to take place on Tuesday, September 7, 2021 @ 6:00 pm and will be approximately 2 hours in duration.  

West Ferris Outage (20) – Restored

Posted on August 20th, 2021 at 9:34 am

This outage has been restored.

West Ferris Outage (20) – Updated

Posted on August 20th, 2021 at 9:34 am

General Outage

Customers Affected: 1200
Crew Status: Investigating
Cause: Unknown
Outage Start: 8:41
Restoration Time: 9:29
Notes: North Bay Hydro has restored power to the affected areas in the West Ferris area
«       1    2    3    4    5    6    7    8    9    10    11    12    13    14    15    16    17    18    19    20    21    22    23    24    25    26    27    28    29    30    31    32    33    34    35    36    37    38    39    40    41    42    43    44    45    46    47    48    49    50    51    52    53    54    55    56    57    58       »