North Bay Hydro

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    Switch to e-Billing Today!

    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Power Outage on Main Street West (66) – Restored

Posted on September 28th, 2024 at 12:34 pm

This outage has been restored.

Power Outage on Main Street West (66) – Updated

Posted on September 28th, 2024 at 12:34 pm

General Outage

Customers Affected: 240
Crew Status: Fixed
Cause: unknown
Outage Start: 9:30
Restoration Time: 12:33
Notes:

North Bay Hydro
is aware of an outage affecting approximately 240 customers in the areas
surrounding Main Street West, West of Nipissing St. The cause of the outage is currently unknown, crews are
investigating. Restored at12:33pm.

Power Outage on Main Street West (66) – New

Posted on September 28th, 2024 at 11:34 am

General Outage

Customers Affected: 240
Crew Status: Investigating
Cause: unknown
Outage Start: 9:30
Restoration Time: 15:30
Notes:

North Bay Hydro
is aware of an outage affecting approximately 240 customers in the areas
surrounding Main Street West, West of Nipissing St. The cause of the outage is currently unknown, crews are
investigating. Estimated restoration time is 3:30pm.

Planned Outage – Hwy 17 East Area (65) – Restored

Posted on September 15th, 2024 at 3:37 pm

This outage has been restored.

Planned Outage – Hwy 17 East Area (65) – New

Posted on September 11th, 2024 at 3:22 pm

Planned Outage

Customers Affected: 50
Crew Status: Planned
Cause: Equipment Replacement
Outage Start: 6:00
Restoration Time: 9:00
Notes: Outage Notice: North Bay Hydro will be performing a planned outage affecting approximately 50 customers in the area surrounding Highway 17 East including Bayfield Rd and Birchcove Rd in order to safely replace equipment. The outage is scheduled to take place on Sunday, September 15, 2024 @ 6:00am and may be up to 3 hours in duration.

Power Outage on Cartier St. (64) – Restored

Posted on August 22nd, 2024 at 9:33 pm

This outage has been restored.

Power Outage on Cartier St. (64) – Updated

Posted on August 22nd, 2024 at 9:33 pm

General Outage

Customers Affected: 20
Crew Status: Restored
Cause: Under ground Cable Fault & blown transformer
Outage Start: 15:20
Restoration Time: 21:30
Notes:

North Bay Hydro
is aware of an outage affecting approximately 20 customers in the areas
surrounding Cartier St. The cause of the outage is due to an Underground cable fault and blown transformer, crews are currently repairing equipment .  Restored at  9:30pm.

Power Outage on Cartier St. (64) – New

Posted on August 22nd, 2024 at 8:34 pm

General Outage

Customers Affected: 20
Crew Status: Repairing
Cause: Under ground Cable Fault & blown transformer
Outage Start: 15:20
Restoration Time: 22:00
Notes:

North Bay Hydro
is aware of an outage affecting approximately 20 customers in the areas
surrounding Cartier St. The cause of the outage is due to an Underground cable fault and blown transformer, crews are currently repairing equipment . Estimated restoration time is 10:00pm.

Outage – Areas Surrounding Hwy 17 East & Progress Rd (63) – Restored

Posted on July 25th, 2024 at 7:11 pm

This outage has been restored.

Outage – Areas Surrounding Hwy 17 East & Progress Rd (63) – Updated

Posted on July 25th, 2024 at 7:11 pm

General Outage

Customers Affected: 130
Crew Status: Restored
Cause: Equipment Failure
Outage Start: 18:00
Restoration Time: 19:03
Notes: Update: Power has been restored to the affected areas surrounding Hwy 17 East, Progress Rd, & Venture Cres. If your power is still out, please contact North Bay Hydro.
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