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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Shorewood Rd and Peninsula Rd Outage (2) – Updated

Posted on December 1st, 2020 at 4:25 pm

General Outage

Customers Affected: 50
Crew Status: Restoration Complete
Cause: Tree Contact – Broken Conductor
Outage Start: 14:32
Restoration Time: 16:22
Notes: Update: North Bay Hydro has restored power to the Shorewood Rd and Peninsula Rd area. If your power is still out, please contact North Bay Hydro.

Shorewood Rd and Peninsula Rd Outage (2) – New

Posted on December 1st, 2020 at 3:31 pm

General Outage

Customers Affected: 50
Crew Status: Repairs in Progress
Cause: Tree Contact – Broken Conductor
Outage Start: 14:32
Restoration Time: 18:00
Notes: Update: North Bay Hydro is aware of an outage affecting approximately 50 customers on a section of Shorewood Rd and Peninsula Rd. The cause of the outage is due to a tree falling and breaking a conductor, repairs are in progress. Estimated restoration time is 6:00pm.

Outage on Peninsula Area – Tree on Line (1) – Restored

Posted on December 1st, 2020 at 11:22 am

This outage has been restored.

Outage on Peninsula Area – Tree on Line (1) – Updated

Posted on December 1st, 2020 at 11:22 am

General Outage

Customers Affected: 200
Crew Status: Restoration Complete
Cause: Tree Contact
Outage Start: 10:22
Restoration Time: 11:19
Notes: Update: Power has been restored to the Peninsula area. If your power is still out, please contact North Bay Hydro.

Outage on Peninsula Area – Tree on Line (1) – Updated

Posted on December 1st, 2020 at 11:07 am

General Outage

Customers Affected: 200
Crew Status: Repairs in Progress
Cause: Tree Contact
Outage Start: 10:22
Restoration Time: 13:00
Notes: North Bay Hydro is aware of an outage in the Peninsula area affecting approximately 200 customers. The cause of the outage is due to a tree contact. Repairs are in progress. The estimated restoration time is 1:00pm

Outage on Peninsula Area – Tree on Line (1) – New

Posted on December 1st, 2020 at 10:41 am

General Outage

Customers Affected: 420
Crew Status: Tree
Cause: Tree Contact
Outage Start: 10:22
Restoration Time: 13:00
Notes: North Bay Hydro is aware of an outage in the Peninsula area affecting approximately 420 customers. The cause of the outage is due to a tree contact. Repairs are in progress. The estimated restoration time is 1:00pm

Highway 63 Area (1) – Restored

Posted on November 16th, 2020 at 4:51 am

This outage has been restored.

Highway 63 Area (1) – Updated

Posted on November 16th, 2020 at 4:45 am

General Outage

Customers Affected: 80
Crew Status: Restored
Cause: Tree fell on line and broke conductors
Outage Start: 1:28am
Restoration Time: 4:42am
Notes: There is an outage on Highway 63, including Silver Lady Lane and part of Anita Avenue, due to a tree that fell on a line and broke the conductors.  The crews are currently on site removing the tree and reconnecting the conductors.  Power was restored at 4:42 am.

Highway 63 Area (1) – New

Posted on November 16th, 2020 at 3:58 am

General Outage

Customers Affected: 80
Crew Status: Restoring
Cause: Tree fell on line and broke conductors
Outage Start: 1:28am
Restoration Time: 6:00am
Notes: There is an outage on Highway 63, including Silver Lady Lane and part of Anita Avenue, due to a tree that fell on a line and broke the conductors.  The crews are currently on site removing the tree and reconnecting the conductors.  Restoration time expected at 6:00am.

Airport Hill Outage (1) – Restored

Posted on September 18th, 2020 at 5:02 am

This outage has been restored.

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