• Left Homepage Side Bar

    Switch to e-Billing Today!

    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

    Click Here


    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

    Click Here


    2025 IRM Application

    Download Application


    Residential Customer Rights and Responsibilities: Disconnections

    Click Here


    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

    Click Here


West Ferris (2) – Updated

Posted on January 7th, 2020 at 4:17 pm

General Outage

Customers Affected: 900
Crew Status: Investigating
Cause: Station Equipment Failure
Outage Start: 15:20
Restoration Time: 16:15
Notes: The power has been restored in the Lakeshore Drive/Nipissing Junction area as of 4:15 pm.  The cause was due substation equipment failure.  If your power is still out please call North Bay Hydro.

West Ferris (2) – New

Posted on January 7th, 2020 at 3:52 pm

General Outage

Customers Affected: 900
Crew Status: Investigating
Cause: Unknown
Outage Start: 15:20
Restoration Time: 17:00
Notes: There is an outage in the Lakeshore Drive/Nipissing Junction area.  The cause is unknown and crews are investigating.  Approximately 900 customers are affected.  Restoration time is estimated to be 5 pm.

Jane/Main W/Pinewood Area (2) – Restored

Posted on December 30th, 2019 at 9:07 am

This outage has been restored.

Jane/Main W/Pinewood Area (2) – Updated

Posted on December 30th, 2019 at 9:06 am

General Outage

Customers Affected: 1050
Crew Status: On scene
Cause: Broken Conductor in Substation
Outage Start: 7:17
Restoration Time: 9:05
Notes: The power has been restored in all areas as of 9:05 am.  If your power is still out, please contact North Bay Hydro.

Jane/Main W/Pinewood Area (2) – New

Posted on December 30th, 2019 at 8:12 am

General Outage

Customers Affected: 1050
Crew Status: On scene
Cause: Broken Conductor in Substation
Outage Start: 7:17
Restoration Time: 9:00
Notes: There is a power outage due to a broken conductor in substation #19.  Crews are working to re-route power from other substations.  Approximately 1050 customers are affected.  Estimated restoration time is 9 am.

Outage 2 – April 7, 2017 (23) – Restored

Posted on April 7th, 2017 at 8:42 am

This outage has been restored.

Outage 2 – April 7, 2017 (23) – Updated

Posted on April 7th, 2017 at 8:42 am

General Outage

Customers Affected: 1300
Crew Status: Making repairs/removing tree
Cause: Downed Tree on HWY 63 at Anita
Outage Start: 8:05am
Restoration Time: 8:35am
Notes: Power restored as of 8:35am to all customers

Outage 2 – April 7, 2017 (23) – New

Posted on April 7th, 2017 at 8:24 am

General Outage

Customers Affected: 1300
Crew Status: Making repairs/removing tree
Cause: Downed Tree on HWY 63 at Anita
Outage Start: 8:05am
Restoration Time: unknown at this time
Notes: Will update approximate restoration time when crews have more information

April 7, 2017 – Outage 1 (21) – Restored

Posted on April 7th, 2017 at 8:00 am

This outage has been restored.

April 7, 2017 – Outage 1 (22) – Restored

Posted on April 7th, 2017 at 7:59 am

This outage has been restored.

«       1    2    3    4    5    6    7    8    9    10    11    12    13    14    15    16    17    18    19    20    21    22    23    24    25    26    27    28    29    30    31    32    33    34    35    36    37    38    39    40    41    42    43    44    45    46    47    48    49    50    51    52    53    54    55    56    57    58       »