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    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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Outage – Areas Surrounding Hwy 17 East & Progress Rd (63) – New

Posted on July 25th, 2024 at 6:45 pm

General Outage

Customers Affected: 130
Crew Status: Investigating
Cause: Unknown
Outage Start: 18:00
Restoration Time: 21:00
Notes: North Bay Hydro is aware of an outage affecting approximately 130 customers in the areas surrounding Hwy 17 East, Progress Rd, & Venture Cres. The cause of the outage is currently unknown, crews are investigating. Estimated restoration time is 9:00pm

Outage – Areas Surrounding Four Mile Lake Rd & Hwy 63 (62) – Restored

Posted on July 10th, 2024 at 12:52 pm

This outage has been restored.

Outage – Areas Surrounding Four Mile Lake Rd & Hwy 63 (62) – Updated

Posted on July 10th, 2024 at 12:52 pm

General Outage

Customers Affected: 400
Crew Status: Restored
Cause: Tree Contact
Outage Start: 11:03
Restoration Time: 12:45
Notes: Update: Power has been restored to the affected areas. If your power is still out, please contact North Bay Hydro.

Outage – Areas Surrounding Four Mile Lake Rd & Hwy 63 (62) – New

Posted on July 10th, 2024 at 11:33 am

General Outage

Customers Affected: 400
Crew Status: Restoration Work In Progress
Cause: Tree Contact
Outage Start: 11:03
Restoration Time: 14:00
Notes: North Bay Hydro is aware of an outage affecting approximately 400 customers in the areas surrounding Four Mile Lake Rd and Hwy 63. The cause of the outage is due to a tree contact, crews are responding to the situation. Estimated restoration time is 2:00 pm.

Outage – Areas Surrounding Main St East, Judge Ave, Fodor St (61) – Restored

Posted on July 8th, 2024 at 12:10 pm

This outage has been restored.

Outage – Areas Surrounding Main St East, Judge Ave, Fodor St (61) – Updated

Posted on July 8th, 2024 at 12:10 pm

General Outage

Customers Affected: 200
Crew Status: Restoration Complete
Cause: Equipment Failure
Outage Start: 10:00
Restoration Time: 11:35
Notes: Update: Power has been restored to the affected areas. If you are still out of power, please contact North bay Hydro.

Outage – Areas Surrounding Main St East, Judge Ave, Fodor St (61) – New

Posted on July 8th, 2024 at 10:40 am

General Outage

Customers Affected: 200
Crew Status: Repairs in Progress
Cause: Equipment Failure
Outage Start: 10:00
Restoration Time: 11:30
Notes: North Bay Hydro is aware of an outage affecting approximately 200 customers in the areas surrounding Main St East, Judge Ave, & Fodor St due to an equipment failure, repairs are in progress. Estimated restoration time is 11:30am

Viceroy Rd – Broken Pole (60) – Restored

Posted on June 26th, 2024 at 7:10 am

This outage has been restored.

Viceroy Rd – Broken Pole (60) – New

Posted on June 24th, 2024 at 6:25 pm

General Outage

Customers Affected: 20
Crew Status: Repairs in Progress
Cause: Broken Pole (Tree Contact)
Outage Start: 16:53
Restoration Time: 21:00
Notes: North Bay Hydro is aware of an outage on Viceroy Dr affecting approximately 20 customers. The cause of the outage is due to a broken pole, repairs are in progress. Estimated restoration time is 9:00pm

Outage on Four Mile Lake Road (59) – Restored

Posted on June 23rd, 2024 at 8:41 pm

This outage has been restored.

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