North Bay Hydro

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    Switch to e-Billing Today!

    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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February 25, 2017 – Outage 8 (18) – Restored

Posted on February 25th, 2017 at 4:19 pm

This outage has been restored.

February 25, 2017 – Outage 8 (19) – Restored

Posted on February 25th, 2017 at 4:18 pm

This outage has been restored.

February 25, 2017 – Outage 8 (20) – Restored

Posted on February 25th, 2017 at 4:18 pm

This outage has been restored.

February 25, 2017 – Outage 5 (13) – Restored

Posted on February 25th, 2017 at 10:06 am

This outage has been restored.

February 25, 2017 – Outage 5 (13) – Updated

Posted on February 25th, 2017 at 10:06 am

General Outage

Customers Affected: 2
Crew Status: Investigating
Cause: Defective Switch
Outage Start: Feb. 24, 2017 11:30 pm
Restoration Time: Feb. 25, 2017 9:00 am
Notes: Power restored as of 9:15am

February 25, 2017 – Outage 7 (15) – Restored

Posted on February 25th, 2017 at 10:05 am

This outage has been restored.

February 25, 2017 – Outage 7 (16) – Restored

Posted on February 25th, 2017 at 10:05 am

This outage has been restored.

February 25, 2017 – Outage 7 (17) – Restored

Posted on February 25th, 2017 at 10:05 am

This outage has been restored.

February 25, 2017 – Outage 6 (14) – Restored

Posted on February 25th, 2017 at 9:03 am

This outage has been restored.

February 25, 2017 – Outage 6 (14) – Updated

Posted on February 25th, 2017 at 9:03 am

General Outage

Customers Affected: 30
Crew Status: Crews making repairs
Cause: Defective switch
Outage Start: Feb. 25, 2017 5:30 am
Restoration Time: Feb. 25, 2017 9:00 am
Notes: Power fully restored as of 9:00 am
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