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    Switch to North Bay Hydro’s e-Billing and streamline the way you manage your account. Enjoy secure, convenient access to your bills anytime, anywhere, while staying organized and saving time. Make the move to paperless billing and experience the difference today.

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    North Bay Hydro’s Regulatory Scorecard

    The Ontario Energy Board (OEB) has developed a scorecard for all local distribution companies across the Province as a tool to allow customers to gain a better sense of how well their utility is performing over a 5 year period. Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

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    2025 IRM Application

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    Residential Customer Rights and Responsibilities: Disconnections

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    Bill S-211 Fighting Against Forced Labour and
    Child Labour in Supply Chains Act

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June 3, 2015 – Outage 1 (1) – New

Posted on June 3rd, 2015 at 5:45 am

General Outage

Customers Affected: 75
Crew Status: On site, working
Cause: Downed high voltage wires
Outage Start: 3:00am
Restoration Time: 7:30am
Notes: Outage was reported to NBH around 4am

January 14, 2015 Planned Outage #1 (7) – Restored

Posted on January 23rd, 2015 at 9:41 am

This outage has been restored.

January 14, 2015 Planned Outage #1 (7) – New

Posted on January 13th, 2015 at 10:15 am

Planned Outage

Customers Affected: 111
Crew Status: Crews will be working in the area
Cause: Line Improvements
Outage Start: Wednesday January 14, 2015 9:00am
Restoration Time: Wednesday January 14, 2015 11:00am
Notes: Thank you for your consideration.

Planned Outage – December 3, 2014 (6) – Restored

Posted on December 3rd, 2014 at 6:06 pm

This outage has been restored.

Planned Outage – December 3, 2014 (6) – New

Posted on December 3rd, 2014 at 8:51 am

Planned Outage

Customers Affected: 26
Crew Status: Tree contractor working in back lot
Cause: Required preventative tree trimming
Outage Start: 9:00 am
Restoration Time: 1:00 pm
Notes: Thank you for your understanding and patience.

Planned Outage 1 – Nov. 27, 2014 (5) – Restored

Posted on November 27th, 2014 at 1:52 pm

This outage has been restored.

Planned Outage 1 – Nov. 27, 2014 (5) – New

Posted on November 27th, 2014 at 8:11 am

Planned Outage

Customers Affected: 24
Crew Status: Tree Contractor working in backlot
Cause: Required tree maintenance
Outage Start: November 27, 2014 9:00am
Restoration Time: November 27, 2014 1:00pm
Notes: We apologize for the inconvenience and thank you for your patience and understanding.

Outage 1 – November 25, 2014 (4) – Restored

Posted on November 25th, 2014 at 4:03 pm

This outage has been restored.

Outage 1 – November 25, 2014 (4) – New

Posted on November 25th, 2014 at 8:43 am

Planned Outage

Customers Affected: 24
Crew Status: Tree contractor working in backlot
Cause: Tree Maintenance
Outage Start: Nov. 25 – 9:00am
Restoration Time: Nov. 25 – 1:00pm
Notes: We apologize for the inconvenice and thank you for your patience and understanding

Outage 1 – October 31, 2014 (3) – Restored

Posted on October 31st, 2014 at 4:27 pm

This outage has been restored.

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